Reliability engineering, performance work, and the discipline to make operations repeatable instead of heroic. We build around your core software — not through it — so the system scales without rebuilding the business on top of it.
EHR throughput, scheduling load, and patient-portal availability — without gutting the practice software your team relies on.
Matter-management scaling, document pipelines, and search performance as the caseload grows — with audit discipline intact.
Listing and portfolio data pipelines, dashboard refresh rates, and multi-tenant performance under seasonal load.
Transaction throughput, batch reporting windows, and regulatory reporting SLAs that don't slip when volume doubles.
We design the architecture for the business you expect to have — not the one you've outgrown. Service boundaries, data partitioning, queueing, and caching, laid down before the traffic arrives.
SLIs, SLOs, error budgets, and a discipline around what the team actually commits to. We pick targets your team can hit and build the runbooks that keep them honest.
Metrics, logs, and traces wired into alerting that's actionable — and a blameless post-incident process that feeds fixes back into the roadmap instead of finger-pointing on a call.
We take the things your team is doing heroically by hand — deploys, migrations, rotations, audits — and turn them into scripts, pipelines, and checklists. Less firefighting, more delivery.
Profiling, database work, caching strategy, and payload discipline. The boring work that turns a creaky system into one that shrugs at 10x traffic — documented so it doesn't need to be redone next year.
A first call costs nothing. Tell us where the system is groaning, where the team is burning out, and what the business is asking it to do next. We'll tell you what's fixable and what's architectural.
If there's a fit, we run a short paid discovery: reliability audit, bottleneck map, SLO targets, and a phased plan. All in writing before any changes land in production.
We implement, document, and hand off. Your team owns the runbooks, the dashboards, and the playbooks. We disappear cleanly or stay on a retainer — your call.
AWS + Azure architects · regulated-industry experience · insured engagement model.
Tell us where the system is groaning and what the business is asking it to do next. If we're the right team, the path forward is usually clear by the end of the first call.
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